My computer keeps getting unexpected erros

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your game issues.

Is this for Xbox app games?

Please try this:

Check for windows update:

Start>>Settings>>Update and Security>>Update if needed

reset the Xbox app then do a store reset as well.

Click Start and click Settings; Select Apps & features. Find the Xbox app and click Advanced options. Click Reset then also click repair.

Once done, please do this:

Click Start and search for wsreset, right click then open as admin, wait for the store to load up again.

Delete gaming services

Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

Reinstall gaming services:

- Restart your computer. Run Powershell as administrator and run the commands:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

After that, copy and paste this to powershell:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page.

- Restart your computer one more time. Try the game again.

Keep getting the same erro : Invalid key. Thank you anyway...

I keep getting....

WE'RE SORRY!

AN UNEXPECTED PROBLEM HAS OCCURED.

Yes I am signed in, I'm not on the console, I'm on the website on my computer signed in with an adult account, and there is no error code number. It simply says "An unexpected error occurred"

This may mean there's a problem with Xbox Live, or that your console has encountered an unexpected error. Apparently all it needs is a computer restart.