My code was already redeemed

Discus and support My code was already redeemed in XBoX on Consoles to solve the problem; I bought a code off HMV game credit and when i tried to use it, it said the code had already been redeemed!! i asked them about it and they told me to... Discussion in 'XBoX on Consoles' started by OREO OLLY, Jan 8, 2017.

  1. OREO OLLY
    OREO OLLY Guest

    My code was already redeemed


    I bought a code off HMV game credit and when i tried to use it, it said the code had already been redeemed!! i asked them about it and they told me to come here. What can i do?

    thanks Ollie

    :)
     
    OREO OLLY, Jan 8, 2017
    #1
  2. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Jan 8, 2017
    #2
  3. HpG Chrome
    HpG Chrome Guest
    Not able to connect to LIVE on NFSMW 2012?

    As I said in my top comment. "I already redeemed my code and everything" I already redeemed the online pass code.
     
    HpG Chrome, Jan 8, 2017
    #3
  4. jasonht87
    jasonht87 Guest

    My code was already redeemed

    Hi there, if your retailer won't help you with this - which would be the first port of call in this instance, You can speak to official xbox support on live chat or phone them, details are here:
    Contact Us | Xbox Support and give them the code. They may be able to do see if there's any way of sorting this.

    -------------------

    If I've helped you, please hit the upvote button below!
     
    jasonht87, Jan 8, 2017
    #4
  5. HpG Chrome Win User

    Not able to connect to LIVE on NFSMW 2012?

    As I said in my top comment. "I already redeemed my code and everything" I already redeemed the online pass code.
  6. jasonht87 Win User

    My code was already redeemed

    Hi there, if your retailer won't help you with this - which would be the first port of call in this instance, You can speak to official xbox support on live chat or phone them, details are here:
    https://support.xbox.com/contact-us#4:0:4 and give them the code. They may be able to do see if there's any way of sorting this.

    -------------------

    If I've helped you, please hit the upvote button below!
  7. StormRushKCCO Win User

    Gift Card Code Redemption Issues

    Yes. I already tried in the Microsoft Redeem and it says that the code was already redeemed. But its not showing up in my order history.
  8. ThisGameIsSucky Win User

    Redeem Codes already Redeemed

    This actually happens a lot believe it or not. So... I could ask, did you check out the Digital Code Solution page yet on the Xbox Support website? There's a little form you can fill out to request a new digital code based on a variety of issues and the
    "this code has already been redeemed" error is actually one of the most common ones. Make sure you find the receipt for the console because I believe you need the proof of purchase to fill out the form to request the code.

    All details on that can be found right here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
  9. Jeroen Huylebroeck Win User

    Redeem Codes already Redeemed

    I understand the frustration. I've had a slightly similar issue years ago. I also had to raise multiple tickets, but in the end I clearly marked the previous steps and responses, and how they were of no help earlier. Stating that I wanted to escalate things
    and not keep circling around the issue eventually got my ticket up the ladder.

    I do want to stress that this has been 5 years or longer, but I'd imagine this could also help in your case. Be very explicit, and I think you might get the required assistance.
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My code was already redeemed

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