My code scratched off wrong.

SpareMicrobe314 · Oct 21, 2016

I bought an Xbox one one today for my birthday, and it was the name your game bundle. Unfortanalty, I wasn't able to access all the characters.

:)

Xx529BlAcKbOyxX · Oct 21, 2016

Membership card says its not valid

Check to see if you entered your code wrong. If not than the code should be able to be redeemed. Nothing should be wrong with code as long as you scratched it off an didn't give it to anyone

Craw DZZY · Oct 21, 2016

Redeem prepaid codes

I have exactly the same problem, my son scratched the silver panel off and scratched the first part of the code off, there is a bar code & number on the card so surely this can be retrieved???

Smwutches · Oct 21, 2016

You would need to try filling out the form at the bottom of the offer's FAQ for assistance - https://microsoft.promo.eprize.com/nameyourgame/faq.html

SpareMicrobe314 · Nov 3, 2018

Thank you, I was unable to find where to do that.

Smwutches

You would need to try filling out the form at the bottom of the offer's FAQ for assistance - https://microsoft.promo.eprize.com/nameyourgame/faq.html

SpareMicrobe314

Thank you, I was unable to find where to do that.

Xx529BlAcKbOyxX

Check to see if you entered your code wrong. If not than the code should be able to be redeemed. Nothing should be wrong with code as long as you scratched it off an didn't give it to anyone

ReKonvicted

How rigerously do you have to scratch off the silver part of a code card to scratch off the code?!?!?

Craw DZZY

I have exactly the same problem, my son scratched the silver panel off and scratched the first part of the code off, there is a bar code & number on the card so surely this can be retrieved???

My code scratched off wrong.