My childrens accounts dissapeared after a reboot and I can't find them

Hi,

just add the two that aren't on the system by signing in using their email and password.

Scroll left at home screen -> profiles -> add and manage -> add new -> Sign in using the email and password you used to sign up the child accounts you need to do this twice.

note: don't press A on get a new account.

support.xbox.com/.../sign-in-to-another-console

Have a great one

dont care if my account gets hacked. if any money dissapears Ill sue them.

I have the same problem. But my account has hacked. Last week a mother *** enter to my account and same day my ms dissapeared. Today i bought 2100ms with a card and i have the same problem...

I can't buy nothing. I can't do nothing.

Mine just fixed itself after a day or two so unfortunately I can't really be any help. I did delete a second profile for children on my account so maybe go with that?

Thanks for taking the time to reply but this is where the problem lies - As my children are both under 13 they can't get an email address!

This is why I've been going round in circles since Christmas!!! Children under 13 can have access to Microsoft live but only with an email address. However, children under 13 can't get an email address!

I realise that I could easily lie about my children's ages to get them an email account but that misses the point.

If Microsoft accept that children can have access to live why do they need to provide an email address which they are too young to actually have?

Or am I still missing something obvious?