My Challenges - Gold Dust

Hello Wise Owl 2000,

You only had roughly five hours of playtime for the title "ZOMBI" in January. The other seven hours were in the month of February. You did not play Assassin's Creed Chronicles: India at all in the month of February; all your playtime was in March. Therefore,
you have not had a consecutive three months of at least 10 hours of featured Games with Gold play time, since you only had five hours in January and zero in February.

Hi bruttemalattie. We can confirm that you've completed the 3 months needed. This will be awarded after this month ends. Thanks for your patience.

For help with the rewards program, you'll want to post in the Xbox Rewards Questions support forum.

Hello Martis007,

Your play time can be across multiple titles. You do not have to have 10 hours from only a single game.

Hey again Wise Owl 2000,

Apologies for the extended delay. We were able to track down a certain edge case that occurred due to the date ranges in December and in February. Due to an error in how our tracking was calculating the last days of those months, we were missing some time
if you played on the last day of the month as well as a certain title in February. We have manually adjusted your account, and we can now confirm that you have 10+ hours in December, January, February, March and April. Again, we apologize for the severe delay
in identifying this issue. You should see this MyChallenge complete in the next 96 hours, after the changes have fully populated throughout our database.