My brother's Xbox One X Shutting Down Randomly

Discus and support My brother's Xbox One X Shutting Down Randomly in XBoX on Consoles to solve the problem; Whenever the system attempts to load something the device will turn itself off, when turned on there is no error code prompting what the issue is.... Discussion in 'XBoX on Consoles' started by Battle Fox268, Apr 22, 2020.

  1. My brother's Xbox One X Shutting Down Randomly


    Whenever the system attempts to load something the device will turn itself off, when turned on there is no error code prompting what the issue is. After taking the system apart and cleaning out any dust with compressed the issue continues. Leading me to
    believe the issue something with the hardware or power cord. I have already done a factory reset and am ready to consider that the power cord needs to be replaced, I would just like any advice that might be given before I order any spare parts.

    :)
     
    Battle Fox268, Apr 22, 2020
    #1
  2. XBF Brad A Win User

    My brother's Xbox One X Shutting Down Randomly

    Hi Fox,

    Thanks for reaching out to the forums. We understand you are having issue with console shutting down. We recommend trying the

    guide for console powers off
    . Try these and let us know.

    Thanks,

    Brad
  3. AurionW Win User

    Borderlands Game of the Year Edition

    Looks to be an issue with Borderlands GOTY only on the One X.

    I've been playing it on both my Original One and One X and it shuts down randomly only on the One X, with absolutely no issues on my original Xbox One. Others have the exact same issue over at the gearbox forums.
  4. Internet Expert Win User

    Xbox One X shuts down randomly

    Unexpected shutdowns usually point to either of the two things: overheating, or a power supply issue. More details are found here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    Worst case scenario, the console will need to be repaired or replaced. If it gets to that point, the first thing to try is see if you can get it exchanged with the retailer you bought it from. Otherwise, you can start setting up a repair with Microsoft here:
    https://devicesupport.microsoft.com
  5. Ricardo Lechuga Win User

    My Xbox One X randomly overheats and shuts down.

    Hi Deadly! My name is Ricardo an independent advisor ready to help you with this situation!

    If Thai happens in all games you could try to factory reset the console and delete all content, if that doesn't solve the situation you will need to take it to a professional as it might need to check that the fan is working properly
  6. vJDv Win User

    Xbox One X randomly shuts down problem

    Hello there 👋

    Have you checked the cable and make sure they are nice and straight any bend in the power cable can cause this problem.
Thema:

My brother's Xbox One X Shutting Down Randomly

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