My brothers account got hacked.

Hi Jake,

Sorry to hear your brother’s account got hacked into. Please read through the support page for ways on securing and/or recovering the account.

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

If there’s any credit/debit cards on the account, make sure to cancel/block these to prevent any unauthorised charges. Contact your bank if there are any charges you don’t recognise.

Also, If you happen to know the person who gained access and took control of the account without permission, report and block them. As well as, of course never share account details, such as password, phone number, payment info etc. and always keep account
security info up to date.

Hope this helps 😊

You need to contact Xbox support so they can get this cleared up for you.

It may take a couple days after you call them for the form they fill out to be sent to the account recovery team.

You need to contact them and tell them that your account has been "COMPROMISED"

Until this is cleared up they will have access to any payment options that are on the account to make purchases with.

You may want to have your mom to contact their bank and tell them to not allow any purchases to Microsoft until further notice.

Link to contact xbox support is

support.xbox.com/contact-us

I got hacked by my brother and don't say the password bc he forgot it and now I can't do anything pls revoer my roblox account name is drem0950

sorry, last post asked how to redownload. in response to smwutches, this is my brother's account. My email got hacked, and the password changed, so I can't access your link.

ive been hacked twice and i got a full refund and then they took it back off me because the person who hacked me was my brother