My brother gifted me a game thru his gaming pc and I play on xbox. But I never got the gift

Well it would be theu email

But if he used the battlenet marketplace ir wouldn't be on xbox

Those emails would be instant

Mw2 isn't available on xbox on pc

It is only available on battlenet

I tried logging into my email. But it’s not letting me, I’ve tried many times

We double checked everything. I don’t have anything on my end and he don’t on his either, I don’t know what else to do

Thanks for letting me know. In that case he'll have to check https://account.microsoft.com/billing/orders with any account that he uses to see if he can find the purchase. If he can then he should request a refund on the purchase so he can try again

Hello Kayden, sorry to hear you're having trouble with your gift.

If your brother gifted the item through the Xbox Store then the code should be waiting for you in the Xbox Message Center on the console. If he bought a code then he would have had to send it to your email directly from his.

If you can't find the 25 digit 5x5 code via either of those methods please have your brother double check his billing to make sure everything went through ok.