my boyfriends account (angelicanboys)

sambsb2880 · Jan 20, 2014

My boyfriend has had his account back some time this month cant remember when but the only problem we have now is when he is in game chat with his friends. he cant hear the other players like you use to. he has tryed unmutting them but its stil showing that
its mutted for some strange reason. can you please help and unmute players please

many thanks

:)

Meltis54 · Jan 20, 2014

Parent Email

Hi

I got my first Xbox 360 back in 2007. My mom's boyfriend bought it for my brother and I as a Christmas gift. My mom's boyfriend used his email as the parent email for my Xbox Live account. A year or two after purchasing the Xbox my mom and her boyfriend
broke up and to this day his email is still attached to my account. I am now 19 and can't access Xbox Live because I need his email and password which is unknown to me now. I have no way of contacting my mom's now ex-boyfriend so it seems pretty much impossible
to accept the Terms of Use or anything like that. Does anybody know what I can do to fix this issue?

LADY SAVAGE09 · Jan 20, 2014

Hacked!!

Mine and my boyfriends xbox live account was hacked and my card was charged for a xbox live renewl that i did not approve!

BwA Splatmat · Jan 20, 2014

have you checked to make sure they arent avoided players?

Mob Of The Dead · Jan 20, 2014

You could have disabled your privacy. This has happened to me before.

The Evil Joker6 · Oct 31, 2018

Hey there. In his Privacy Settings he will need to check his Voice and Chat settings are set to Everyone. Choose that if they are Blocked and Save. He should be now allowed to chat.

More information can be found here -
http://support.xbox.com/en-GB/my-account/security/xbox-360-online-safety

Thanks

BwA Splatmat

have you checked to make sure they arent avoided players?

The Evil Joker6

Hey there. In his Privacy Settings he will need to check his Voice and Chat settings are set to Everyone. Choose that if they are Blocked and Save. He should be now allowed to chat.

More information can be found here -
http://support.xbox.com/en-GB/my-account/security/xbox-360-online-safety

Thanks

Mob Of The Dead

You could have disabled your privacy. This has happened to me before.

Fayebeard

We filled in a form and sent it off at first. I've just spoken to an agent now, thank you for the advice there. Didnt even know you could do that. Just checking, what do they mean by best email address? Is that asking for a new one or the one that originally
created the account?

steeledwand7664

It would be the best email address that they can contact you at.

my boyfriends account (angelicanboys)