My Black ops 1-2 disc won’t read in my Xbox one

_Hayden27_ · Apr 22, 2019

Yesterday I found out that i could use backwards compatibility to play black ops 1 and 2 on my xbox one. I put the black ops 1 disc in my xbox and it sounded like it was reading but a second later it would go quiet and it’ll do that 3-4 times before going
quiet completely, it did the same with bo2, there where no error messages or anything, it just acted like nothing was in it so i put my xbox one games in my console and it read them. I did what other forums told me to do and do a “power cycle” and to “delete
the blueray app” but nothing worked. I hardly use my xbox that often so I dont really want to do anything major like get a new disc driver for it.

:)

XBF Steven R

Hey there
_Hayden27_,

Thanks for coming to the community for help with your console.

I can see how not being able to play these discs off of your console could be irritating.

That being said, I would totally start troubleshooting for this problem by trying the steps outlined in

How to troubleshoot problems playing a disc on your Xbox One.

If that does not work, I would next try a soft reset as a good general troubleshooting step for system problems. t's a

factory reset that does not uninstall any of your apps. Just make sure that you have the sign in info for all your gamertags (as they will be removed), that you have easy access to your network connection, and that you select the option denoted
reset and keep my games & apps.

When you get a chance, give those steps a shot and let us know how that helped.

Thanks for reading!

_Hayden27_

Thank you guys for the replies, i’ve tried all of the tips to no avail, its doing the same thing as before

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

XBF Nestor S

Hey there Hayden thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, first things first we suggest
clearing out the consoles caches since when they get full might cause this type of errors.

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

To clear the Network Card Cache (alternate MAC address)

Settings

Network

Network Settings

Advanced settings

Alternate MAC Address

Clear and restart

IF THE CONSOLE IS CONNECTED TO THE INTERNETno
progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!

wildfires101

my xbox 360 is the old white with silver disc tray and it wont read read my black ops 2 and the disc is super clean and my warrenty is voided since my dad took my xbox apart to clean it and now it wont read any discs and it was fine yesterday since it read
my black ops 2 disc in 1 go and the rest of my games in 1 go and i am just really confused why my xbox wont read any discs anymore and it read newer games perfectly also does the 3 ring of death effect the disc reading since i have had my xbox have the 3 ring
of death 6 times and was fine until today so if anyone has any idea's to help me please message me and sorry for my lack of punctuation since i dont use grammar on the internet

My Black ops 1-2 disc won’t read in my Xbox one