My birthday is correct

Discus and support My birthday is correct in XBoX Rewards & Social to solve the problem; Account status: Required information It seems that some data that we have in our file are incorrect. Make sure that the birthday date in your... Discussion in 'XBoX Rewards & Social' started by Rickyrf, Dec 5, 2016.

  1. Rickyrf
    Rickyrf Guest

    My birthday is correct


    Account status:

    Required information

    It seems that some data that we have in our file are incorrect. Make sure that the birthday date in your Microsoft Commerce account is correct by clicking the button below. If it is correct, create a post in our support forum here.

    :)
     
    Rickyrf, Dec 5, 2016
    #1
  2. NavinWelgama
    NavinWelgama Guest
    Birthday on Microsoft account is correct?

    The BIRTHDAY associated with my Microsoft account is correct but the Xbox live rewards account status still shows up as yellow and asks me to change my birthday to a correct birthday.
     
    NavinWelgama, Dec 5, 2016
    #2
  3. MedusaRehkitz
    MedusaRehkitz Guest
    birthday

    I just checked rewards.xbox.com/myrewards/ an there's a yellow light. "Your birthday seems not correct." I checked it. My birthday *is* correct. I don't whats the problem. GT is QuasarWaerter.
     
    MedusaRehkitz, Dec 5, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My birthday is correct

    Hello Rickyrf,

    It looks like you are receiving this notification due to a internal data error. Our system is incorrectly formatting your date of birth, which is causing us to see that your birthday was in in 1753! This is an error that we are currently working on correcting.
    We apologize for the alarm that this may have caused. This notification does not mean that your account is not working correctly. It was just some information that our system noticed was odd.
     
    XBLRewards8, Dec 6, 2016
    #4
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Thema:

My birthday is correct