my billing info is all up to date and correct so i would like to have points deposited please

Discus and support my billing info is all up to date and correct so i would like to have points deposited please in XBoX on Consoles to solve the problem; all of my billing info is correct please deposit my points e9357ad6-d986-434e-bfcd-300fff81de05 Discussion in 'XBoX on Consoles' started by BigJimmy27, Nov 25, 2016.

  1. BigJimmy27
    BigJimmy27 Guest

    my billing info is all up to date and correct so i would like to have points deposited please


    all of my billing info is correct please deposit my points

    :)
     
    BigJimmy27, Nov 25, 2016
    #1
  2. Pablito Lemos 7
    Pablito Lemos 7 Guest
    Where are my rewards

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
     
    Pablito Lemos 7, Nov 25, 2016
    #2
  3. Pablito Lemos 7
    Pablito Lemos 7 Guest
    rewards points are not depositing, says profile needs updating

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
     
    Pablito Lemos 7, Nov 25, 2016
    #3
  4. Pablito Lemos 7 Win User

    rewards points are not depositing, says profile needs updating

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  5. BxLegendary Win User

    xbox rewards account needs updating?

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  6. Pablito Lemos 7 Win User

    Where are my rewards

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  7. XBLRewards8 Win User

    Says there is billing issue to deposit points, billing info is correct

    Hello Blue Palmetto,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
    database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
    to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
    while our other team works on a solution.
  8. Onyx Is Here Win User

    Won’t let me sign in on iPhone

    Sorry to hear it. The old account may very well be the issue if you have that info as any type of contact info for yourself. Please log in to
    https://account.microsoft.com and make sure your billing info is all up to date and correct
Thema:

my billing info is all up to date and correct so i would like to have points deposited please

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