My billing account is blocked and I can’t make a purchase

Discus and support My billing account is blocked and I can’t make a purchase in XBoX on Consoles to solve the problem; I am trying to buy xbox live on my 360, and when i got to confirm, i click it and it says my billing account is locked. I got the status code 80153021.... Discussion in 'XBoX on Consoles' started by Smoop, Oct 14, 2019.

  1. Smoop
    Smoop Guest

    My billing account is blocked and I can’t make a purchase


    I am trying to buy xbox live on my 360, and when i got to confirm, i click it and it says my billing account is locked. I got the status code 80153021. What do i do?

    :)
     
    Smoop, Oct 14, 2019
    #1
  2. GMS1stLDYCannon Win User

    My billing account is blocked and I can’t make a purchase

    Hello as stated follow link that was provided. Let us know if it works. If bot come back k and let us know if you dont owe any money to your account.
  3. G v zauBerBerg Win User

    My billing account is blocked and I can’t make a purchase

  4. blueamcat Win User

    My billing account is blocked and I can’t make a purchase

    Login at account.Microsoft.com and go check your billing info. It may be out of date or something.
  5. HeroicTrigger Win User

    My billing account is blocked and I can’t make a purchase

    Maybe it got declined once, with the result of being blocked. Try submitting your payment information again on your console.
  6. Михаилу Ма Win User

    i gor banned my account

    I'm not in a family group. My account is blocked. When I log in, I can’t do it, it says “Your account is blocked” then nothing. I can’t go to do anything on the site you suggested. :(
Thema:

My billing account is blocked and I can’t make a purchase

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