My Bank card was charged by mistake 7 times!!!

An authorization, for the full amount, will be charged to your card that will drop off in 7-10 days, depending on your bank. You won't be charged until your order is ready for pick up.

I have had the same thing happen to me for the past 12 months now. No microsoft subscriptions ever, but unauthorised monthly charges to my credit card account for $15.95au MICROSOFT*ULTIMATE 1 MONT MSBILL.INFO AU. Credit card has now been replaced three (3) times, but the bank (the biggest bank in aus) assures me that this time the charges will stop. In my case, I don't believe it was actually Microsoft charging my card. It has now been 2 months since the last unauthorised charge hit my account.

Good luck, talk to your bank!

I have had the same thing happen to me for the past 12 months now. No microsoft subscriptions ever, but unauthorised monthly charges to my credit card account for $15.95au MICROSOFT*ULTIMATE 1 MONT MSBILL.INFO AU. Credit card has now been replaced three (3) times, but the bank (the biggest bank in aus) assures me that this time the charges will stop. In my case, I don't believe it was actually Microsoft charging my card. It has now been 2 months since the last unauthorised charge hit my account.

Good luck, talk to your bank!

I am experiencing the same issue with Tekken 7. We pre-ordered the game on 02/01 and the charge came out at the end of May, which overdrew my bank account. We were not expecting those funds at that time. We assume funds come out at the time a purchase is
made, like most logical people. I disputed the charge thinking it was unauthorized and cancelled the debit card that was used. Xbox apparently didn't get the message that the charge was reversed and pulled the funds from my bank account again on 06/14. Thankfully
a chat agent was able to submit the request to just have the transaction cancelled and the funds returned to my bank. I'm okay with waiting a couple days.

Hey joycesease

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking to cancel automatic charges on your account.

It's important that you be signed into the account that has the subscription on auto-renewal, so that you are able to

cancel recurring charges for that service.

You can do this by checking out the
Services and subscription page and selecting your subscription to turn off auto-renwal.

I hope this helps.