My ban account

Hello the support Xbox, I am very upset against my ban because I was ban from January 19th until February 2nd but not online and there I have just learnt that I was banished from January 21st until February 4th and this time online while I did not play since
my ban. How I was able to be banished online while I did not play online since my ban.

I understand the 1st ban but not the 2nd ban. That is why you would have to return on your decision please, it is an error.



:)

 

Help. My account got hacked

My account has been banned from communications because someone hacked my account. Please help me.

 

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

 

B SaZz,

It's my understanding that the Enforcement Team does not follow this forum. I would suggest that you follow up at the "Xbox Live Enforcement" home page and submit a Case Review.

SA

 

I do not how find to send a message on the other forum, help me

 

If you are asking how to submit a Case Review, the required steps are list below and at the "Case Review" Web page:

Submitting a Case Review is easy, and can be accomplished in several steps:

1. Sign in to enforcement.xbox.com with the account that received the enforcement action and select the large box with an orange hammer icon, or visit your 1. Enforcement History.

2. Find the enforcement action that you wish to have reviewed, and select Apply for Review.

3. Read the Case Review Terms of Use and agree by clicking the checkbox and selecting Agree.

4. If you are already eligible for a Case Review, select the green arrow icon. If you are not yet eligible, you will be presented with a short questionnaire. These questions help gauge your understanding of the Code of Conduct and associated policies. Upon
successful completion of the questionnaire, select the green arrow icon.

5. Provide any details (up to 500 characters) regarding the enforcement action that may help XBLPET conduct a more complete investigation. This may include context around the activity or content that received enforcement, information about your game activity,
or any other facts that you believe are worth noting. When complete, select Submit.

After submitting, an Xbox Live Policy & Enforcement agent will begin a thorough review of the enforcement action. This includes reviewing available data and re-examining evidence that contributed to the enforcement, taking into account any new details that
you have provided.

It seems fairly straight forward. From a PC, sign in with the Xbox Live account that has been restricted. On the "Enforcement and Activity History" page you should see
a list of enforcement actions. Select the enforcement action to be reviewed, Then just click on the
Apply for Review, follow the instruction and type in why you think the ban should be lifted.

P.S. If you are having problems getting to the correct Web pages, you can just Cut & Paste the URLs below into your Web browser address bar:

enforcement.xbox.com/home

enforcement.xbox.com/home/howTo#sub-topic0-6

enforcement.xbox.com/Enforcement/ShowEnforcements

SA