My adapter for my headset is not working

XO Seven headset not working on the ONE

:)

 

Xbone controller and adapter issue

One day my adapter just stopped working, so of course I assume my adapter is broken for my headset but then I tried the default xbox one chat headset and it didn't work either, so not sure if other people have had this issue but should I just go ahead and
get a new controller or get a new adapter?

 

Xbox one mic not working

This has happened to me now, twice. I got the Titanfall edition Xbox One, about 2 months after I got it the headset out of no where stopped working. I could hear people through it, turn the volume up and down and hear the beeps but the microphone portion
would not pick up my voice. The Kinect would work just fine though. So after that happened I went and purchased the Microsoft issued headset adapter to use Xbox 360 headsets. It seemed to work well for a while until last night. My batteries died on the controller
and when I replaced them with new fully charged ones the headset again stopped working. I was using a Phillips telephone headset which worked on my 360 for 4 years no problem, and used it on the Xbox One with the adapter for about 3 months and it just stopped
working like the original one did. So with frustration, I got my friend to bring over his known working headset and controller, linked it up to my console and tested my microphones and adapter. None would work. I plugged his headset in my controller and it
worked. Okay so you narrow your problems down. It's not your controller, it's not your Kinect or any settings within. So I thought the adapter went bad. Well luckily I had an original Xbox 360 headset that still worked. So I plugged that in to the adapter
and it worked. So right there that tells the adapter didn't go bad. Right away I switched back to my old headsets to see if the problem was still there and to my surprise the headsets did not work. So right now I am still using my adapter with an Xbox 360
headset working fine. So I am completely baffled as to what this issue it. I do not abuse my equipment at all, it just stops working.

 

Have you tried updating your Headset Adapter ? To do so, look at this :
support.xbox.com/.../update-controller-for-stereo-headset-adapter.

When you say it's not working, you mean that you can't hear anything ? Have your tried your headset with another device ?

 

Yes. I tried my headset in my phone. Sound is clear and my mic works. But when plugged into controller its like my controller does not recognize it's plugged in. My controller has fresh batteries and is up to date. It worked fine Wednesday. But when i played
Thursday it didn't work at all.

 

It's indeed looking like a hardware problem. I advise you to contact directly the Xbox Support for a replacement.