My Acount Needs Updating to make a deposit?

Discus and support My Acount Needs Updating to make a deposit? in XBoX Rewards & Social to solve the problem; For several months now my Rewards have not been deposited because my account "needs updating" and I don't exactly know what it wants me to do. When I... Discussion in 'XBoX Rewards & Social' started by BxLegendary, May 11, 2017.

  1. BxLegendary
    BxLegendary Guest

    My Acount Needs Updating to make a deposit?


    For several months now my Rewards have not been deposited because my account "needs updating" and I don't exactly know what it wants me to do. When I click the link it takes me to manage my billing info, but that's where I get confused because all of my
    info is correct, so I don't know what to change to fix it. If someone could just explain how this works, I'd be thankful for the help.

    :)
     
    BxLegendary, May 11, 2017
    #1
  2. BxLegendary
    BxLegendary Guest
    My Acount Needs Updating to make a deposit?

    Oh okay thanks.
     
    BxLegendary, May 11, 2017
    #2
  3. BxLegendary
    BxLegendary Guest
    My Acount Needs Updating to make a deposit?

    For several months now my Rewards have not been deposited because my account "needs updating" and I don't exactly know what it wants me to do. When I click the link it takes me to manage my billing info, but that's where I get confused because all of my
    info is correct, so I don't know what to change to fix it. If someone could just explain how this works, I'd be thankful for the help.
     
    BxLegendary, May 11, 2017
    #3
  4. BxLegendary Win User

    My Acount Needs Updating to make a deposit?

    In order for support to check into it, you'd need to post in the support section of this forum. Most likely it's a data issue between the Xbox servers and the Rewards servers which means there is nothing you can do on your side to fix the issue. You would
    have to wait for a fix to be issued.
    Oh okay thanks.
  5. Smwutches Win User

    My Acount Needs Updating to make a deposit?

    In order for support to check into it, you'd need to post in the support section of this forum. Most likely it's a data issue between the Xbox servers and the Rewards servers which means there is nothing you can do on your side to fix the issue. You would
    have to wait for a fix to be issued.
  6. XBLRewards8 Win User

    My Acount Needs Updating to make a deposit?

    Hello BxLegendary,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  7. XBLRewards8 Win User

    My Acount Needs Updating to make a deposit?

    Hello BxLegendary,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  8. BxLegendary Win User

    My Acount Needs Updating to make a deposit?

    In order for support to check into it, you'd need to post in the support section of this forum. Most likely it's a data issue between the Xbox servers and the Rewards servers which means there is nothing you can do on your side to fix the issue. You would
    have to wait for a fix to be issued.
    Oh okay thanks.
Thema:

My Acount Needs Updating to make a deposit?

Loading...

  1. My Acount Needs Updating to make a deposit? - Similar Threads - Acount Needs Updating

  2. cant access to my minecraft acount , the acount name was : festus501

    in XBoX Games and Apps
    cant access to my minecraft acount , the acount name was : festus501: I migrated the acount to my secondary mail but now it dosent let me sing in???? cant do anything about it ***Moved from Bing / Rewards*** 534015f9-eab8-4388-9307-06753b5e8276

  3. Help needed to identify and log into a bethesda acount that xbox created for me.

    in XBoX Accessibility
    Help needed to identify and log into a bethesda acount that xbox created for me.: I'm trying to find out the bethesda acount xbox supposedly made for me. In the game fallout there are mods you can install, some are unavailable unless you add them through bethesda. The problem...

  4. somenone log on in to my acount and i need to recover my acount

    in XBoX Accessibility
    somenone log on in to my acount and i need to recover my acount: i download random thing and i got banned on every sigle server in minecraft i need to recover my acount pls help me 541158f1-f0de-4976-bccf-d463679974e7

  5. Minecraft says I need to buy it again after I transferred acount?

    in XBoX Games and Apps
    Minecraft says I need to buy it again after I transferred acount?: Minecraft says that I'm playing on demo after I transferred my Mojang account to microsoft and that I need to buy it again. So I try to log onto my Mojang account to play instead but when I try to...

  6. need a adult to add a acount on the xbox one.

    in XBoX on Consoles
    need a adult to add a acount on the xbox one.: when i try to add my second account it says that i need mom or dad / a adult to add the account, but i just want it on its own, separate to the first one. it might be my account settings but i...

  7. i need help i want to unlink my epic games acount

    in XBoX on Consoles
    i need help i want to unlink my epic games acount: hello guys i need help can you please tell me how to unlink my epicgames acount from my xbox acount thnaks a lot 5613c020-3f79-4bae-8beb-cdc544954252

  8. I need help. My acount doesn't update (im online) and i cant receive achievements because of ...

    in XBoX on Consoles
    I need help. My acount doesn't update (im online) and i cant receive achievements because of ...: I need help please. One night i was playing my xbox and unlocked an achievement. As that happened a blackout happened and now my acount wont update on the xbox phone app and i cant receive...

  9. my acount need te exit previeuw program

    in XBoX on Consoles
    my acount need te exit previeuw program: hello i have major issues with my xbox account. support could not help me any more only thing they told my i i need to leave the previeuw program. thing i my xbox is already removed from the...

  10. need help acount problems

    in XBoX on Consoles
    need help acount problems: I'm DTM RACER use xbox one and my account is ge banded to me to be thought that I have made fraud I have to make peace anything with which I pay my games neatly I've had games refund but that is...