My acount got hacked by a russian

Hope you can recover the account as soon as possible!

Wishing you the best of lucks

If maybe this happened on PC, I can advise you to format your drives and reinstall Windows:

https://answers.microsoft.com/en-us/windows/for...

In that way you're going to delete possible virus stored on it

I will try to do that! thanks you for responding )

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Razorcopter

Sorry to hear that your account was compromised buddy, you can try recover it following steps here:

https://support.microsoft.com/en-us/account-bil...

If you added alternative security email address you can check on each one for a security notification and start the recovery process from there.

If finally you're not able to recover the compromised account following steps above, sadly is not possible to do anymore :c

Suggest you contact a Live Agent. You can choose Option 2 after finding your country's support line: See
http://tinyurl.com/XBLnumbers ...

but a faster way to speak to an Agent is to go to
http://xbox.com - sign in there if you can - then go to
support.xbox.com/contact-us

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

You will need to call phone support to open an unauthorized access case ASAP. For your safety do not post your email address on this public forum.