My account (webpage and xbox)

Hi,

I ran a trial for the xbox music pass thing today, but I would like to cancel it. The details aren't coming up on the 'my account' page online - my computer is fully up to date, my browser's up to date and my internet connection is fine. It's not even letting
me change the payment info on my xbox.

Help, please?

:)

 

Can't cancel subscription Xbox live Gold

I cant continue to play xbox because my account on there asks for more money to continue the xbox live gold, i gotta cancel thru ythe webpage, i go to the webpage cancel, and there seems to be no link to cancel my subscription, im stuck, i cant play xbox.
help

 

Xbox Live & payment options

Probably the xbox is set to a different country that the webpage. If you added the paypal account on the webpage in let's say for example France and your Xbox One is set to EEUU, your paypal won't be there.

Add it again setting the webpage country to the same of the Xbox One on the lower left side of the webpage.

 

You should be able to cancel the music pass on the console by going to Settings>Accounts>Your Memberships then choose Music Pass and then Modify Membership.

Good luck.