My account was suspended while my 10 yr old brother used my xbox live account

bigboii19 · Oct 3, 2017

I have already filed for a case review which was still upheld. I'm very aggravated by the decision and if I'm not able to communicate with others by the end of today I will sell my xbox one and cancel my membership with microsoft. So i'll leave it up to
y'all, this is absurd, I explained in the case review that I will be applying a password sign in for my account so that my brother won't be able to use my account anymore. So that solves the issue, now if y'all can please allow me to communicate with my friends,
thank you.

:)

Savage · Oct 3, 2017

My account was suspended

My xbox account is suspended untill 5/4/2012 witch is today i cant check my aim account i dont remember my password i made one for yahoo but cant change it i tried to switch emails. My account was supposed to be off suspention but its not. Xbox sent a email to me old email at aim.com but i dont use that email i use yahoo i still dont know the reason for being suspended

Any idea's?

UFearTheTiger · Oct 3, 2017

My account was suspended

You can't get access to your aim? And you don't know your password... hmm.... did you try contacting xbox support?

OK Fowl · Oct 3, 2017

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

My roommate was playing when I got suspended. Can it be lifted?
Xbox Live is a social platform, and we love hearing about players sharing their experience with friends and family. Xbox Live is at its best when everyone joins in the fun!

However, as the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used
to commit a violation. Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable.

If you wish to restrict usage of your account you can set up a passkey on

Xbox 360 or
Xbox One. And thanks to the benefits of
Home Gold, it’s easier than ever for every member of the household to create their own Xbox Live account!

An Old Freak · Nov 1, 2018

You are responsible for the use of your account.

How is this so hard to understand?

OK Fowl

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

My roommate was playing when I got suspended. Can it be lifted?
Xbox Live is a social platform, and we love hearing about players sharing their experience with friends and family. Xbox Live is at its best when everyone joins in the fun!

However, as the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used
to commit a violation. Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable.

If you wish to restrict usage of your account you can set up a passkey on

Xbox 360 or
Xbox One. And thanks to the benefits of
Home Gold, it’s easier than ever for every member of the household to create their own Xbox Live account!

An Old Freak

You are responsible for the use of your account.

How is this so hard to understand?

BoringGenie13

Why? I need answers to why my 10 yr old son has account permanently suspend?

m1k3X10

Yes I should definitely go sock my 9 yr old brother for changing my name.

WarriorGirlNat

I’ve been suspended for 6 yrs now it doesnt come off. If other people in your house use Microsoft rewards too many people in the same house you get suspended that is what happened to me. Can’t help I have brothers and sisters didn’t even know my dad had
a rewards account but they said I violated the terms and suspended me and 6 yrs later they still haven’t taken it off. Hopefully it was a mistake and someone will get back to you and explain why u were suspended so u can at least see if it was done in error.

My account was suspended while my 10 yr old brother used my xbox live account