My account was suspended over trying to change my gamer pic to an image from Bloodsport the...

It sure would be nice if they could tell you why. But imagine the effort to give an individual advice to everyone who violates the rules - with thousands of reports every day it's impossible to realise.



So a little suspension is the fastest way for them to communicate that you did something wrong.

Or to say with Metallica: 'Sad but true' ^^

Yeah and I totally understand that part no problem, but a suspension for something that never posted to my profile in the first place is frustrating. Would be to get a warning, hey this violates policy. Then no problem I cancel and use something else no big deal. But instant suspension no warning no change to correct it, and then to lose my appeal is tough to accept. Is what it is at this point but losing faith in xbox at this point.

After reading through your issue, something does not seem right to me, in regards to why you had been banned, i would suggest that you appeal the ban to get it lifted.

To appeal a ban on your Xbox account, follow these steps:

1. **Gather Information**:
- Collect any relevant information about the ban, such as the ban reason, date of the ban, and any communication you've received from Xbox Support regarding the ban.

2. **Contact Xbox Support**:
- Visit the official Xbox Support website (https://support.xbox.com/) and sign in with the Microsoft account associated with the banned Xbox Live account.
- Look for options related to account suspension appeals, enforcement actions, or bans.

3. **Submit an Appeal**:
- Provide accurate and detailed information about your situation. Explain why you believe the ban was a mistake or provide context for the reported violation.
- If you have any evidence that supports your case, such as screenshots, messages, or videos, include them in your appeal.

4. **Wait for a Response**:
- After submitting the appeal, you'll need to wait for a response from Xbox Support. This process might take some time, so be patient.

5. **Follow Instructions**:
- If Xbox Support requests additional information or clarification, make sure to respond promptly and provide the requested details.

6. **Be Respectful and Professional**:
- Always communicate with Xbox Support in a respectful and professional manner. This increases the chances of a positive outcome.

7. **Accept the Decision**:
- Xbox Support will communicate their decision regarding your appeal. If the ban is lifted, you should regain access to your account. If the ban is upheld, you might not have further recourse unless you have new evidence to present.

Hope this helps

Ryan

Thanks tried this already awaiting their review yet. Seems odd to get suspended over this even if it is copyrighted I totally understand not using it then but to suspend me for trying is discouraging.

My name is Fernando I'm an independent consultant, I'm happy to help.

Some images may be copyrighted, this may be the case. But you can send one case review link below. I hope it helps.

https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans

(Note) The link is in English and may need online translator software

Hope I helped and see you soon