My Account was hacked but not stolen help reporting?

Well, without proof that it was hacked/stolen it wouldn't be locked.. for example, if someone reported my account as being stolen or hacked.. they would need proof to support their report. Did you provide proof?

Hi Frustrated A, my name is Daniel and I would be happy to help.

Ok in this case I understand that you have already recovered access to your account since you mention that you quickly changed the password, in this case the problem would be the debits or rather the purchases that were made from your card, there is a possibility that you can request a refund In case your refund is rejected, try to enter the following link where you can find a form and you must explain the reasons for what happened. If they reject your refund again, you must respond to the email they sent you so that the team in charge that is handling your request can verify your case.

Form: https://support.xbox.com/forms/request-a-refund

Since this is about payments and compromised accounts, I can't do anything else since I am a player like you who tries to help/guide other players to try to solve the problems they are going through, I would recommend you contact support directly to get a little more help. information.

Support: https://support.xbox.com/contact-us/

I hope this information is useful for you.

Best regards,
Daniel.

My account and my son's account was hacked/stolen by the same person. I contacted Xbox and they found nothing because they didn't do a through job. Now the same guy hacked my account but I was able to recover it. I have the proof and I want to report him and maybe they will do their job and catch him asap,

Asolutely not.. I reported it as hacked/stolen, becuase it was. Thats why im guessing it's locked

I know how to report people through the console, what I mean is what if someone is trying to trade Xbox accounts and or sell stolen hacked MSP codes on an auction website.