my account was hacked and the passwords and emails were changed and ive been battling the...

I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!

Good day!



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Respectfully,



Microsoft Moderator

Hello Rafael Felix1,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

please let me know if u found a solution as im having the exact same problem

if i havent been hacked howcome iv played fifa 11 when i dont own it and my password changed? hmmmm