My account was hacked and possibly deleted - is it gone forever?

Roman Bryan · Feb 2, 2025 at 9:32 AM

Hello - I just made this new account to enter a support ticket. I had a main microsoft account that was, earlier today, hacked. I recieved an email that my own personal email had been removed from the account, and then another showing a different email being added. My password no longer works, and when i attempt to submit a recovery form (using either my original email or the "scam" email that it was apparently changed to), I'm informed the account does not exist. I have put thousands of hours, as well as money, on my Minecraft account linked to Microsoft, and have now lost access. Is my account deleted forever, or can it be recovered? I obviously know the email that had been originally associated with my account, the password it had, and the name (and name history) of the minecraft account that it was linked to, if any of that information could prove my ownership and restore the account to me.

:)

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover a hacked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

Since the original email was detected as doesn't exist there is a need for you to write down the new email address that was set up to your account.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

denis97g

I don't think it's possible, once you deleted it it's gone forever.

SAV JIGGA23

Hey do know if i delete my account off my friends xbox, will it be gone forever to where i cant acces it on my xbox? If u know please respond as soon as possible thanks.

Aggressive Combo

I made a new Microsoft account with the same email as the hacked Microsoft Account since it was deleted. Does that mean that Minecraft account is dead forever?

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

If your account is deleted, it is gone forever – and that includes all your games, funds, subscriptions, and everything you have on the account.

My account was hacked and possibly deleted - is it gone forever?