My account was hacked, and my email address was changed, so I can no longer access it, and...

Discus and support My account was hacked, and my email address was changed, so I can no longer access it, and... in XBoX Accessibility to solve the problem; My email was hacked, and now I can't access my game data, even though I still have the games because I bought them through Steam. But I can't log in... Discussion in 'XBoX Accessibility' started by Marvin Uyma, Feb 1, 2025 at 1:03 PM.

  1. Marvin Uyma
    Marvin Uyma Guest

    My account was hacked, and my email address was changed, so I can no longer access it, and...


    My email was hacked, and now I can't access my game data, even though I still have the games because I bought them through Steam. But I can't log in anymore because it keeps saying it can't find an account with this email. Now I don't know what to do because I can't recover the account or anything like that since I don't have enough information.

    :)
     
    Marvin Uyma, Feb 1, 2025 at 1:03 PM
    #1
  2. James Brunyee Win User

    i would like to buy a new Xbox (currently using xbox one)

    for me to change the email address my account is linked too i need to it again sends and authorization code to the email address i can no longer access...
  3. Zegen Orrison Win User

    I am trying to get a hacked account back but microsoft is not being helpful in the least is there any way to get them to actually do something?

    This article doesn't help due to the fact that when they hacked my account they changed the email address as well so I am completely unable to access that account.
  4. SLACK8708 Win User

    Changing Xbox Console Companion Email

    I changed all my Live accounts email addresses, we no longer had access to them. However when we changed. Our daughters it deleted my main family email entirely. I would like to log in on the computer with an email not attached to any Xbox Accounts. How
    can I?
  5. Nursemorph Win User

    Merge purchases and game saves from an educational email to my personal email

    So, purchases and data from an account that will be terminated by my university will be lost?
    Technically, you could add a secondary email to your MS account for sign in purposes...however, no clue what would happen if the primary email was no longer valid

    Unfortunately, MS don't allow you to change the primary email due to the risk of fraud, hacking and whatnot...if they allowed it, then a hacked account could then have it's address changed
  6. Meadowstyle Win User

    One LIVE account, two gamertags, three hours on the phone, four-um might have a solution?

    No news from security department yet, so I changed my email address via Live.com. Oops. The console still has the old email address and no longer recognizes the password. I still have access to my games and such... but for how long? Can't change the WLID
    address on the console.

    Yep, looks like only the security department can untangle this one.
Thema:

My account was hacked, and my email address was changed, so I can no longer access it, and...

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