My account still has problems

Hello Chemspook,

We responded to your post at (https://forums.xbox.com/en-US/thread/493ee987-c3e6-4dde-a7b0-22d44db69fca).

Hello Chemspook,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Your email would not have caused this issue. This issue appears to be caused when a user has active multiple different payment accounts, but
we have not received word on why this causes the issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello Chemspook,

We responded to your post at (https://forums.xbox.com/en-US/thread/493ee987-c3e6-4dde-a7b0-22d44db69fca). Having a bad email should not cause this issue, even if you
cannot access that email.

Hi Staalker. The current issue still does not have a resolution, and we are still receiving the deposit error when we attempt a deposit. Unfortunately, the Rewards program customer service team cannot manually deposit your Credits into your Microsoft account.
We will need to reach out Microsoft Support to do that. We are escalating your case for a manual deposit.

i am still going through the same problem! it has been 2 months and microsoft still has not given me my account back!!!!!!!!! hurry up microsoft!!