My Account regarding the transition from Xbox Live rewards to Microsoft rewards.

Discus and support My Account regarding the transition from Xbox Live rewards to Microsoft rewards. in XBoX Rewards & Social to solve the problem; I have seen the sign pop up on the site, Xbox Live Rewards something like : From June Xbox live rewards in the US are going to be changing to Microsoft... Discussion in 'XBoX Rewards & Social' started by LittleBandits19, Apr 26, 2018.

  1. My Account regarding the transition from Xbox Live rewards to Microsoft rewards.


    I have seen the sign pop up on the site, Xbox Live Rewards something like : From June Xbox live rewards in the US are going to be changing to Microsoft rewards.

    I am in the UK. Will UK users be able to still use Xbox live rewards as it is currently when the us version changes in June?

    Hope you can help,



    :)
     
    LittleBandits19, Apr 26, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Unable to deposit rewards points balance

    Hello,

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
    account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
     
    XBLRewards8, Apr 26, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Request for Deposit has not posted

    Hello DopeMelXL,

    Since we only deposit around the middle and end of the month, since you requested your deposit on the first this month, it will be a part of the mid-month deposit. Regarding the last deposit, from the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.



    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

     
    XBLRewards8, Apr 26, 2018
    #3
  4. XBLRewards8 Win User

    Migration to Microsoft Rewards

    Hello imzenumberuno,

    The transition to Microsoft Rewards from Xbox Live Rewards will only affect specific Xbox Live Rewards regions, where they will be transitioned to Microsoft Rewards. As a US member, you already have access to Microsoft Rewards, for example.
  5. XBLRewards8 Win User

    Unable to deposit rewards points balance

    Hello,

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
    account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
  6. XBLRewards8 Win User

    Request for Deposit has not posted

    Hello DopeMelXL,

    Since we only deposit around the middle and end of the month, since you requested your deposit on the first this month, it will be a part of the mid-month deposit. Regarding the last deposit, from the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.



    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

  7. XBLRewards8 Win User

    Changing region

    Hello Null Logic Nova,

    It is no longer possible to change the region of your Xbox Live Rewards account, since we have disabled new user registrations for your region. If you choose not to change your region, your deposits will continue to fail, and your Credits will remain in
    your Xbox Live Rewards account. Since these Credits will still be in your account at the time of the transition, these funds will be converted into Microsoft Rewards points:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    ...


    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalogue. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making
    the transition to Microsoft Rewards.



    Since Xbox Live Rewards is ending, your Xbox Live Rewards account will be closed. However, we will transfer over any MyVIP progress you may have had, which are associated with certain benefits in Microsoft Rewards:

    What will happen to my MyVIP Star Rank in Microsoft Rewards?



    MyVIP Star Ranks are not part of the Microsoft Rewards programme. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period until
    31 December 2018. Click here to learn more.


    Note that we are referring to opting out of Xbox Live Rewards. If you opt out of Xbox Live Rewards you will immediately close your account and that information will not be transitioned to Microsoft Rewards, and your pending funds
    will be scheduled for a deposit that will occur by the time of the transition to Microsoft Rewards for your region.
  8. XBLRewards8 Win User

    An issue with my account still

    Hello Exeric115,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
Thema:

My Account regarding the transition from Xbox Live rewards to Microsoft rewards.

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