My account isnt being rewarded

GROD ONER · Mar 22, 2018

Ive been a member for years, both with "xbox live and Rewards." Ive purchased numerous items over the years, i play daily. And still i havent recieved not 1 point. Dont know what the problem is. I feel cheated. I just want things fixed. I dont know what
to do. Help please. If i was reimbursed id be super happy. But my total points are zero. It shows which games i play and so on. But im not getting points for my purchases either.

:)

XBLRewards8 · Mar 22, 2018

Being rewarded

Hello JODIExC,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Smwutches · Mar 22, 2018

Being rewarded

In order to receive credits for preorders, they have to be eligible for a specific offer on the site at the time. Preorders are not eligible for VIP. In order to receive credits for Lego World, you would have needed to activate the current 6,000 credit offer
and have preordered it on or after March 1 as part of that offer.

Smwutches · Mar 22, 2018

For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

Smwutches

For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

therbligx

Except this isnt a xbox rewards promo

It is a gamepass promo under the guise of a xbox live promo in the games with gold section being conducted by helloworld

so not a xbox rewards promo

MoonShadowz

[quote user="StonerSmurf1986"]

Hy moon, want free microsoft points? (Though word is ms points are being rtired from xbox) go do bing rewards and xbox live rewards, free easy points.

[/quote]Bing rewards isnt available in my region.

thought remaining MS points would be converted to $?

steeledwand7664

If you can sign into your account on your console then you will want to go to settings and under the account tab go to sign in security and passkey and that page will show you what email is associated with your account on the console.

This is the email address that you need to be signing into on the app and website.

When you signed into your account on the website and it wanted you to create a new gamertag that means the email address that you were signing in with did not have a xbox profile attached to it and when you signed into your account at account.xbox.com then
the system created a new xbox profile for that particular email address.

XBLRewards8

Hello FuzzyNutz26,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Regarding Games on Demand, as stated in the FAQ for this offer, you must make three eligible pre-orders during the offer period to complete this offer. Since one of your purchases (Call of Duty) was not within the offer period, you did not complete this
offer.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

My account isnt being rewarded