My Account is stuck ...again

Hello,

I cannot see how much euro i am removed from my vip status 2stars.

The status bar says zero and i was at + 60%

bought the mass effect super deluxe edition this week.

Regards,

Björn

:)

 

MY DISC TRAY DOES WEIRD

now my tray is stuck again.....

 

Tenure reset

My tenure is still reads two years even though it supposed to be 3 and I did both system cache and recovering my account again it still didn't work so is it perm stuck like that or what?

 

Hello Forecast Prime,

From our FAQ:

—Will my Star Rank change from year to year?

In September 2015, a year after we first launched MyVIP, we re-evaluated the program and made adjustments where necessary. In order to respond to our growing membership numbers and expanded regions, we adjusted the levels of MyVIP to better focus on offering
additional monthly missions and other ways to earn for more members around the globe.

Based on community feedback from our members, there was some confusion about when and how MyVIP would be recalibrated on a yearly basis. In order to simplify and streamline the process, and to let you know exactly how much time you have to build your rank,
moving forward we will recalibrate your Star Rank progress based on the calendar year. That means you currently have until December 31, 2016 to boost your starting 2017 MyVIP Star Rank, which will be based on your overall spend between September 1, 2015 to
December 31, 2016. You can see your current projected Star Rank for 2017 on MyRewards.

In the future, we will consistently recalibrate your MyVIP Star Rank based on your calendar year spend from January 1 to December 31. We are also focused on adding even more ways to Reward our most loyal VIP members with additional special offers and VIP
Exclusives events. Check out MyMissions for all of the most current ways to earn!

Furthermore, we see that you never reached the two star level, and your eligible spending for the last year (September 2015 - December 2016) placed you at the one star level. Since pre-orders are not eligible for MyVIP, your purchase of Mass Effect has not
increased your MyVIP progress for the year so far.