My account is still a child account

Hi

You'll have to talk to the one that put you in an Xbox family (probably your parents)

and ask them to put you as an adult.

Sorry if i couldn't help

Greetings

Yeah, it's still a child account. There is a parental account attached to it. Almost everything I was able to move over to my current account, so I control almost everything. But there are still disadvantages to having a child account, of course. But yes,
it's still a child account.

My Account still says child account

There are 2 ways that determines if your account is a child account or not.

1. The DOB on the account when it was originally setup (requires account to be in a family as a child account) until the DOB reaches the age of majority 18 in most regions.

2. If an account was under 18 and has reached the age of majority (18 in most countries) sometimes the system will glitch and not put them in their own family and if their account is still in a family as a child account then the account
will still see them as a child account until they sign in at account.microsoft.com/family and remove themselves from the family,

So in your friends case IF the DOB when his account was originally setup is above the age of majority and he is still showing as a child account then more than likely he is still in a family as a child account. If he is not in a family
and it is still saying that he is a child that means the DOB when his account was originally setup is still under the age of majority.

If your DOB on your account when it was originally setup is still considered under the age of majority and you remove yourself from a family as a child you will not be able to do anything on the account till you are added back to a
family as a child account.

my account is not a child account, or never has been one, and i still cant get in.