My account is showing that I am playing games I don't have... on a console I don't own.

Discus and support My account is showing that I am playing games I don't have... on a console I don't own. in XBoX Games and Apps to solve the problem; Like the title says, however, I've checked everything from Microsoft and the only thing that is doing this is the app. It says I am playing NBA2k on an... Discussion in 'XBoX Games and Apps' started by Sashaji, Jun 20, 2020.

  1. Sashaji
    Sashaji Guest

    My account is showing that I am playing games I don't have... on a console I don't own.


    Like the title says, however, I've checked everything from Microsoft and the only thing that is doing this is the app. It says I am playing NBA2k on an Xbox One, I do not own either and wouldn't play a game like that at all.

    Checked the account history for sign ins and... nope, they're all me.

    2k pay you guys to inflate numbers or something? lol.

    I can't clear the cache of a system I don't even own or go through what I read from other questions like this because I literally do not own an Xbox1. I have a PC that my xbox account is attached to so I can talk to a few people that don't own ps4 or pc.
    That's pretty much it. I should also add that a screen shot was given to me showing that I was playing this game and it didn't go away until I turned on Sea of Thieves (once I turned it off, I was playing basketball again apparently...). None of my other games
    seemed to affect it, but if I look at the games that I've played on the account, 2k is also not showing there.

    What's going on here?

    ALREADY CHANGED PASSWORD. <---read this part first. -.-

    :)
     
    Sashaji, Jun 20, 2020
    #1
  2. R1CH4RD 28 Win User

    My account is showing that I am playing games I don't have... on a console I don't own.

    That is a likely idea, just to be sure check you bank account to see if there has been any odd payment from your account. if not you should all be good :)
    There haven't been any purchases made with my account since I bought SoT last year.

    That's the part that's bothersome is that this is showing up, but I've combed my entire account and there's no reason that it should be showing me playing games that I don't own, because it doesn't even show that I've ever played it on my account, nor the
    console that it's being played on. Which just seems like an act of number inflation. But that's.... lol, just silly.

    But it's probably something that should be looked at by the Xbox team, considering the fact that it prompted friends to message me to play with them...and I don't have it, nor would I play it.

    Yeah I do agree with what you are saying, the xbox team will see this and will look into it, but with all the information you have given us, to me it sound like the app is having a glitching moment, best thing to do is keep an eye it and see if it changes
    :) is this a resent thing or hast it been. happening for a while ?
  3. Sashaji Win User

    My account is showing that I am playing games I don't have... on a console I don't own.

    That is a likely idea, just to be sure check you bank account to see if there has been any odd payment from your account. if not you should all be good :)
    There haven't been any purchases made with my account since I bought SoT last year.

    That's the part that's bothersome is that this is showing up, but I've combed my entire account and there's no reason that it should be showing me playing games that I don't own, because it doesn't even show that I've ever played it on my account, nor the
    console that it's being played on. Which just seems like an act of number inflation. But that's.... lol, just silly.

    But it's probably something that should be looked at by the Xbox team, considering the fact that it prompted friends to message me to play with them...and I don't have it, nor would I play it.
  4. R1CH4RD 28 Win User

    My account is showing that I am playing games I don't have... on a console I don't own.

    Like the title says, however, I've checked everything from Microsoft and the only thing that is doing this is the app. It says I am playing NBA2k on an Xbox One, I do not own either and wouldn't play a game like that at all.

    Checked the account history for sign ins and... nope, they're all me.

    2k pay you guys to inflate numbers or something? lol.

    I can't clear the cache of a system I don't even own or go through what I read from other questions like this because I literally do not own an Xbox1. I have a PC that my xbox account is attached to so I can talk to a few people that don't own ps4 or pc.
    That's pretty much it. I should also add that a screen shot was given to me showing that I was playing this game and it didn't go away until I turned on Sea of Thieves (once I turned it off, I was playing basketball again apparently...). None of my other games
    seemed to affect it, but if I look at the games that I've played on the account, 2k is also not showing there.

    What's going on here?
    Changing your password will be the best idea, just in case its someone using your account
  5. Skyrider Y Win User

    My account is showing that I am playing games I don't have... on a console I don't own.

    Looks like someone is using your account, please, change your password, that way, they will be disconnected and you will make your account safer.
  6. Sashaji Win User

    My account is showing that I am playing games I don't have... on a console I don't own.

    That is a likely idea, just to be sure check you bank account to see if there has been any odd payment from your account. if not you should all be good :)
    There haven't been any purchases made with my account since I bought SoT last year.

    That's the part that's bothersome is that this is showing up, but I've combed my entire account and there's no reason that it should be showing me playing games that I don't own, because it doesn't even show that I've ever played it on my account, nor the
    console that it's being played on. Which just seems like an act of number inflation. But that's.... lol, just silly.

    But it's probably something that should be looked at by the Xbox team, considering the fact that it prompted friends to message me to play with them...and I don't have it, nor would I play it.

    Yeah I do agree with what you are saying, the xbox team will see this and will look into it, but with all the information you have given us, to me it sound like the app is having a glitching moment, best thing to do is keep an eye it and see if it changes
    :) is this a resent thing or hast it been. happening for a while ?

    I don't have people monitoring my account from other accounts, so I don't know if it's been going on for any length of time, but I would think it was just today, because I received all the messages about it today. So, I'll ask them tomorrow or later tonight
    if it's still going on and see where we can go from there.

    Thanks for the help guys, hopefully it gets figured out, lol.
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My account is showing that I am playing games I don't have... on a console I don't own.

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