My account is over 18 years old but I am still considered a child

Discus and support My account is over 18 years old but I am still considered a child in XBoX on Consoles to solve the problem; My account is way older than 18 years old in Xbox, and I am an Adult in the family, but Xbox still considers me a child account. I am trying to create... Discussion in 'XBoX on Consoles' started by littlej368, Apr 11, 2017.

  1. littlej368
    littlej368 Guest

    My account is over 18 years old but I am still considered a child


    My account is way older than 18 years old in Xbox, and I am an Adult in the family, but Xbox still considers me a child account. I am trying to create a Halo Spartan Company, and it says "Child is not allowed to create Spartan Company", even though my account
    is over 18 years old, and I am a Adult in the family. Please help.

    :)
     
    littlej368, Apr 11, 2017
    #1
  2. JB2.000
    JB2.000 Guest
    My account is still say that I am a child, when I have 18 years old, how can a change that?

    I have 18 years old , but my account still a child so I need permission for an adult, but I am one ...

    Help please
     
    JB2.000, Apr 11, 2017
    #2
  3. My Backup account is stuck as a child account

    I just recently made a backup account on my Xbox One, but the account is stuck as a child account even though the birthdate is over 18 years old. Please help
     
    Folded X Napkin, Apr 11, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    My account is over 18 years old but I am still considered a child

    Hey there,

    Does your Xbox Live account reflect the correct birthdate? For further assistance with this, check in with our phone or chat support team through our
    Contact Us page so they can take a look in your account and let you know. Thanks for posting!
     
    Mister Beep, Apr 12, 2017
    #4
  5. Mister Beep Win User

    My account is over 18 years old but I am still considered a child

    Hey there,

    Does your Xbox Live account reflect the correct birthdate? For further assistance with this, check in with our phone or chat support team through our
    Contact Us page so they can take a look in your account and let you know. Thanks for posting!
  6. AridLizard Win User

    Changing Xbox Account Privacy

    accounts are considered adults if the owner is over 18 years old.
  7. greentroop Win User

    can't download m rated content

    my account is a child account

    is there no way i can download m rated content except for making a new account that is over 18 years old?
  8. Smwutches Win User

    Unable to download a game

    Since you're on a child account, you will have to make the purchase on a 360 console.

    If the age of your account is 18 or over, you would want to look into promotion your account to an adult account. If it's under 18, you would still be considered to be a child account.
  9. Smwutches Win User

    xbox store (not xbox.com)

    The age of your account would have to be 18 or over. If you're not 18 yet, your account would still be considered a child account no matter what the settings say. Child accounts can only purchase backwards compatibility content on a 360 console due to
    restrictions in that store.
Thema:

My account is over 18 years old but I am still considered a child

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