My account is locked for almost a month and I'm trying to contact Microsoft and they wont...

Hi Brad. Ive been trying to call xbox support because microsoft support wont do anything and i can get in contact with them. Its been almost a month since i bought this game and i still dont have it

Unfortunately the hacker changed my email to theirs and my microsoft/xbox account is completely locked. I’ve been trying to get back in for almost three weeks.

Hey man, same thing happened to me here.

One of my accounts has been locked for almost a month now, and Microsoft has been 0 help.

If you have any updates on your accounts, or a method you used to unlock your account, let me know.

- Caleb

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

If you have verified your Microsoft account but it is still locked, there are a few steps you can try to unlock it:

Wait: Sometimes, it can take a few hours for Microsoft's servers to recognize that you have verified your account. If you have recently verified your account, wait for a few hours and then try logging in again.

Reset your password: If you have forgotten your password, you can reset it by going to the Microsoft account sign-in page and selecting "Forgot my password". Follow the instructions to reset your password and then try logging in again.

Contact Microsoft support: If you have tried the above steps and your account is still locked, you can contact Microsoft support for further assistance. Go to the Microsoft account sign-in page and select "Get help". From there, you can choose the option to contact Microsoft support via chat or phone. Explain your situation and they will assist you in unlocking your account.

just an update, getting a prepaid 3 month card wont even work. im so not happy right now. im basiclly locked out of my account!!!!!