My account is being targeted by bullies and I am paying for it

I am posting here today because the Case review is crap. I was rejected and it's ridiculous. My account is being targeted with reports. I only play with a small group of friends and even they are wondering how this is happening.

I have severe depression and on of my coping mechanisms is playing video games and connecting with people all over when I'm in an isolated state due to my depression. I have had random people on Xbox Live tell me to commit suicide, call me severe names,
and I have even changed my Gamertag when I noticed these bullies using Family Gold to create accounts to messages me and harass me. Yet, I am the one getting banned and suspended when I am making the reports on these accounts.

I have put a significant amount of money (to me), into my Xbox account. I have been an Xbox member for close to 15 years (The original xbox). I have had more heartache and pain in the last 3 months thanks to how awful the Enforcement Team is. When I take
every precaution such as reporting the harassment, and nothing being done to those people and I am not speaking to anyone that i do not know in real life AKa outside of xbox live.

I am being targeted and honestly have almost committed suicide because of the bullying I am still enduring, but good thing I have a great support group within my home comprised of my boyfriend and his friends. I have used the block/ mute option but that
apparently does nothing.

This is all started with the fact I got a communications Ban and 2 days later (while I still can't communicate with anyone online) I get a Harrassment Ban?!!? Now I can't play any games on my account for two weeks. But with this happening two days apart,
how do I not know that even with this two week Ban, I don't end up banned entirely?

This system is flawed and it supports the bullies, not the bullied.

I want someone to hear my story from Xbox Enforcement! Someone to care that I am being targets through their services and punished unfairly!

I need help from the system I have invested in for 15 years!

:)

 

Son Being Cyberbullied

I am sorry your son is being Cyberbullied. As long as you reported and blocked the bullie or bullies. It is a shame that a father and son cant even play xbox without being harrassed by bullies, and as far as the school fight it seems to me this has gone
to the next level i would talk to the school's principal... Maybe that is what is needed.

 

GTA V and bullying

Okay so I have noticed that a lot of the players that play GTA V are just trying to ruin the game for others. What I mean is that if you want to just drive around and not shoot other players you can't without being in passive mode. if you go into passive
mode you are constantly bullied by players that want to shoot other players. Players that want to just drive and enjoy playing the game can't without muting everyone or playing in a private lobby. I ask that the players that want to shoot other players stop
being bullies. The bullying is the same on every game I have.

P.S. I am disappointed by the amount of bullies that are on Xbox One. Bullies bring out my worst so please stop the bullies.

 

The enforcement team do not use the forums.

If you have filed for a case review & the decision was upheld then there is nothing else you can do.

Report anyone harassing you online then block them.You can even set communications to friends only.

The tools are there to prevent anyone you don't want communicating with you.

how to block someone

 

Wow. Everyone you call at Xbox says you can only contact them via Forums?! What in the world! This is ridiculous