My account in mincraft dungeons items have all been wiped and I’ve logged out and back in...

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that. In this case, I would suggest you to contact Minecraft team to further check your account and items, Mason. You can submit the request using the link below:

https://help.minecraft.net/hc/en-us/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I’ve been logged onto the correct epic account on my xbox, but the items have still not been added into my locker

hello, i didn„t formulate the question that well at that time. So in short my microsoft account got deleted( idk how) and all my things got deleted or i don„t have acces. And i made a brand new microsoft account using the same email and it worked. but i don„t have acces to any of my bought games(minecraft, minecraft dungeons etc) and my minecraft account used the old microsoft account and because of that even if i have the same email as the old account, i don„t have acces to log into my mincraft account . And i wonder how to get my minecraft account back

This is the only other thing Ive found

You will receive a notification on Twitch when you have been awarded the items. The items will be added to your account, so all you need to do is log in to the game. If you are already logged in, you’ll need to log out and log back in.

Here

Hi there Assa007ssin! Have you tried logging into commerce.microsoft.com to review your billing information? Make sure all the information there is accurate and up to date and check for any notes or messages about your account!



To make sure I cover the bases, have you been able to purchase items with PayPal before now? Have you been able to purchase other content? Just not Dungeon Siege 3? Let us know!