My account has never been apart of a Microsoft family thing but yet i still need to ask...

Discus and support My account has never been apart of a Microsoft family thing but yet i still need to ask... in XBoX Accessibility to solve the problem; So I bought game pass on my pc from a gift card i had gotten, but when i downloaded a game that came with it (Hell let Loose) i found to my dismay that... Discussion in 'XBoX Accessibility' started by Isaac Dole, Apr 30, 2025 at 8:22 AM.

  1. Isaac Dole
    Isaac Dole Guest

    My account has never been apart of a Microsoft family thing but yet i still need to ask...


    So I bought game pass on my pc from a gift card i had gotten, but when i downloaded a game that came with it (Hell let Loose) i found to my dismay that i was unable to play due to some sort of family safety thing, which i thought was odd seeing as the account i was using has never been apart of any sort of family and it never let me by this "security" even after "asking for permission".

    :)
     
    Isaac Dole, Apr 30, 2025 at 8:22 AM
    #1
  2. SmartLace1968 Win User

    My account has never been apart of a Microsoft family thing but yet i still need to ask permission to play Hell let loose on my pc.

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with your account being recognized to be a child account.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    If your account is mistakenly flagged as a child account, please change your birthdate by going to your Microsoft account profile: https://account.microsoft.com/profile

    Please update your birthdate to reflect that you’re an adult should be 18 years old and above.

    Kindly check here as well Microsoft Family Safety: https://account.microsoft.com/family and sign in with your account.

    And verify if your account is listed under a family group.

    If it is, the organizer will be the one that will adjust the account permissions.

    Thank you for your cooperation.
  3. DeannaN1 Win User

    Sons Microsoft/Xbox accounts blocked

    On Microsoft family I have my son's account as a family member. In order for him to play games or buy things on fortnite he has to ask permission to do so. But yet speaking with xbox supporter they kept telling me there was nothing I could do except fill out a recovery form.
  4. LittleE18 Win User

    Xbox game sharing with multiple accounts

    Ok so update I have got a family member we will call Family A that has the game I was looking for. The problem is when we do the home xbox thing it is still asking me for the person who has bought the game to be signed in, although I have removed friend
    A's account from my Xbox and family A is not gamesharing with anyone at all and has never before. Any help?
  5. wi7bit Win User

    I wanna change my Microsoft account age so I can play Minecraft Online with my cousin

    Hi Win 10 Pro

    I suspect your account is part of a Microsoft Family account and has been restricted by an adult.

    You will need to ask for their permission.

    Sorry..
  6. Rose Daphne Roberts Win User

    I have purchased microsoft jave for my child but it will not allow multiplayer

    Thank you for your response, I should have added more info.

    I have a microsift family account for my son, he has an xbox account attached as he has a nintendo switch with minecraft and we needed it for multiplayer.

    I have ticked allowed in the xbox account for multiplayer and clubs under his profile, yet it is still asking for me to allow multi player in microsoft settings.

    I am lost!!
Thema:

My account has never been apart of a Microsoft family thing but yet i still need to ask...

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