My account has issues

xtd · Apr 12, 2018

team, can you help with my account.? I received an email stating that my account has issues and to reach out to the support team. This is the second time this has happened... you folks fixed it last time for me

Thanks

:)

{Parity} · Apr 12, 2018

My account has issues must fix

You will need to play online multiplayer games without getting reported and your reputation will improve over time. Xbox Enforcement | How Do I

Good Luck!!

FluffyBunny5719 · Apr 12, 2018

My account has issues must fix

hi there my account is on avoid me I haven't played a game in a long time took a break. From what I can remember the last game I played was gears of war ultimate.. Anyways I have been wrongfully accused bad feedback on my profile that needs fixing. The children
on xbox report you for cheating or whatever if you're good at the game. I need my account fixed I bought lots of games for online play!

I called up M $ they told me to message you guys to fix my profile.. if you can't then I'm entitled to get a refund on the games I have purchased they said it's not fair!

The reputation system is broken!

XBLRewards8 · Apr 13, 2018

Hello xtd,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

XBLRewards8

Hello xtd,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

XBLRewards8

Hello Null Logic Nova,

Your deposit is being prevented due to a mismatch between your UK Rewards Account region and your Belgian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.

{Parity}

You will need to play online multiplayer games without getting reported and your reputation will improve over time. http://enforcement.xbox.com/home/howto?length=4#sub-topic0-0

Good Luck!!

Ricardo Lechuga

As I mentioned, controllers sensitivity don't depend on the account but on the controller settings

TryHard8

I am aware that there are no controller settings to change for certain accounts that's why I find it strange that they do feel different even though I'm using the same settings FOV etc. I also moved this account to 3 different xboxs over the past few years. I'm just trying to see if there is anything I can do to fix this because it seems like a bug more than anything else

My account has issues