My account has been hacked or something.

Discus and support My account has been hacked or something. in XBoX on Consoles to solve the problem; The console was factory reset before selling, as for the 360 it wont sign in. So since MS wont allow me to take console off of my items what do I need... Discussion in 'XBoX on Consoles' started by DTWR, Jul 8, 2016.

  1. DTWR
    DTWR Guest

    My account has been hacked or something.


    The console was factory reset before selling, as for the 360 it wont sign in. So since MS wont allow me to take console off of my items what do I need to do in order to get it back, since by all means MS says I own it? I think honestly I've just bought
    way to many 360s and X1 over the span of their lifecycles. ( again not.complaining) I don't think they realize that someone would buy so many upgrade every time there is an upgrade etc. Going to expain it to the kids if I can't get situation and resolved and
    just close account, and make a new one.

    RUMOR I heard Can I transfer 360 ownership to a different profile? Had X1 day 1, then got the white, then the Advanced warfare, then bought one for nephew, 360 my gosh original, then elite, then every upgrade one including H4 console and 2 500 gigs again
    one of those went to nephew ( no none of my info was on them when I gave it to him.
     
  2. You cannot transfer any content from one account to another, and we do not suggest giving your log in information to someone else so that they can have access to that content, as it's considered Marketplace Theft under the Terms of Use.

    What error are you receiving when you log into your Xbox 360? I understand that it doesn't sign in, but it should give an error. It should either be a page that comes up with an error message and code, or tell you to test the connection. If it's asking you
    to test the connection, you will want to follow the instructions to see the error message, which should appear on the top of the following screen when you hit A for more info. Once I have that, I will be able to assist you further.

    If you're unable to provide an error code, I will be unable to assist further. In order to try to resolve you, I will need that message, and this is the last thing that you have an issue with that I am able to assist with. We can take it from there once
    you provide that. Thanks for understanding!
     
    Misses Quinzel, Jul 15, 2016
    #17
  3. DTWR
    DTWR Guest
    I can give one when it happens next time. We just quit turning it on..No I was not going to give my info out. As I said I heard a rumor on 360 they allowed it once.per console or account.Thanks for dismissing it though. I get home tonight or tomorrow morning
    I will check it
     
  4. DTWR Win User

    My account has been hacked or something.

    About the Day 1, I have called multiple times , and tried multiple times to remove that console. Which is listed as I OWN IT! I have even put this info on OP. Customer support don't have a problem with it, I can't remove it, a old CC and who knows what else
    is on that thing..

    I could sacrifice the games on X1, I've even preordered Titanfall fall 2 ( at full price nit the discount that was advertised on page) but I hate to get rid of everything on the 360 by closing down the account. Looks like that's going to be only option.
    So there goes my Scorpio, ill be having to buy 360 games ( that I still own some games disappear from marketplace, and only have 500 gig ex MvsC, wich I understand that happens not complaining just saying)

    My kids enjoy the 360 more and it helps them learn the controls for more complicated games.
  5. DTWR Win User

    My account has been hacked or something.

    No, or they should t. The console I can't get off if ownership was sold to Gamestop. Anyothet consoles they shouldn't especially since that was one if the original questions I asked when this problem arose, and when you change password email etc you have
    to put in all the info

    The rep said no. As for achievements I can't remember off hand it happened a while ago, and just found it extremely odd.. Also I knew the movie thing on preview was in issue but with everything else who knows.
  6. Misses Quinzel Win User

    My account has been hacked or something.

    Oh! Thanks for those clarifications! Allow me to explain myself a bit more.

    I didn't mean that you had your console set as your Home console, but that
    others have your console set as
    their Home console. That is likely why the games are downloading to your console.

    I double checked, and see that you're in the preview program. If this is all happening on the console that is set in the current preview, that is why the games are crashing to home and why Movies & TV are having issues. These are listed as known issues in
    the
    Update Preview Forums.

    However, the achievements thing is a bit weird. I've seen it once before. Do you remember which games this happened on?
  7. KindGryphon Win User

    My account has been hacked or something.

    If you have changed you email passwords and your account continues to get compromised then a computer on your network may be infected.

    Did you change your password from one of your computers? If so that particular computer may VERY LIKELY have a keylogger on it if your account is continuing to get compromised after the fact.

    Id run some antivirus as well as anti malware scans on any computer youve changed your email password and/or xbox account password on since this has been happening.
  8. Misses Quinzel Win User

    My account has been hacked or something.

    You cannot transfer any content from one account to another, and we do not suggest giving your log in information to someone else so that they can have access to that content, as it's considered Marketplace Theft under the Terms of Use.

    What error are you receiving when you log into your Xbox 360? I understand that it doesn't sign in, but it should give an error. It should either be a page that comes up with an error message and code, or tell you to test the connection. If it's asking you
    to test the connection, you will want to follow the instructions to see the error message, which should appear on the top of the following screen when you hit A for more info. Once I have that, I will be able to assist you further.

    If you're unable to provide an error code, I will be unable to assist further. In order to try to resolve you, I will need that message, and this is the last thing that you have an issue with that I am able to assist with. We can take it from there once
    you provide that. Thanks for understanding!
Thema:

My account has been hacked or something.

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