My account has been blocked for no reason

ericchan618 · Dec 30, 2014

I tried to login my Canada xboxlive account recently but Microsoft thinks someone is trying to hack my account and ask me to input the security code.

When I try to get the security code from my email, I can't get the code because astroboymail.com can no longer be used .

I filled in the form to apply to recover my Hotmail account twice but Microsoft just don't let me to recover my account!

How can I recover my account now?

:)

hotello94 · Dec 30, 2014

erro: 80151015

my xbox account has been blocked, I tried everything but I can not access it.

There is no reason for my account to be blocked. help me

Piqnic nK · Dec 30, 2014

MY ACCOUNT HAS BEEN SUSPENDED FOR NO REASON !!

ALSO I NEED A 1 MONTH GOLD ACCOUNT MESSAGE if you can make me a account please !!

onyxishere · Dec 30, 2014

There should be an option to have the code texted to your cell or called to your land line.

ericchan618 · Dec 30, 2014

Thanks for answering my question!

there are only 2 options for me

1:send the security code to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

2:fill in the application form to recover your account

onyxishere · Oct 31, 2018

Ok, that's unfortunate. You may need to call phone support for more assistance with this then. 1-800-469-9269

ericchan618

Thanks for answering my question!

there are only 2 options for me

1:send the security code to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

2:fill in the application form to recover your account

onyxishere

Ok, that's unfortunate. You may need to call phone support for more assistance with this then. 1-800-469-9269

onyxishere

There should be an option to have the code texted to your cell or called to your land line.

Daft Badger

Try again later.

Are you sure you have an enforcement action on your account? What country are you in?

Daft Badger

The enforcement team don't use the forums so no one here can do anything.

You would need to go to the enforcement site HERE for info on your ban/suspension & to file for a case review if eligible.

That is the only way to appeal a ban/suspension.

My account has been blocked for no reason