My account has been ban

You will have to log in to the enforcement team website for information. You can also submit a case review if the ban is eligible. enforcement.xbox.com/home

Hope this helps. Good Luck!!

Hello,

Thanks for the support message.

Please contact Xbox Official support by going to
support.xbox.com/contact if your account has been compromised and you believe you were banned do to your account being compromised. If you would like to submit your case to the enforcement team, you can go to http://enforcement.xbox,com/ to submit a case.
Be sure to sign into the account that has been banned.

Cheers!

The only Information that you will get is from the enforcement teams website enforcement.xbox.com

If you feel that you should not have been suspended then the only thing that you can do is file for a case review.

Part of that case review process is getting all of the questions correct on the questionnaire in order to be eligible for the case review.

All the answers to the quiz are on the enforcement teams website.

If you have have missed to many and it says you have to wait 24 hours then you will have to wait the 24 hours before you can try the quiz again.

For information on your account enforcement status you will need to visit the Xbox Enforcement web page. You can also request a case review if you feel the suspension is in error or unwarranted

Xbox Enforcement

The Enforcement Page is the only place you can access this information or have it lifted. We are unable to offer assistance here and Xbox Support do not handle enforcement issues

You need to ask this question in this forum
forums.xbox.com/.../2194.aspx Only they can tell you why.