mY ACCOUNT GOT SUSPENDED when i was playing creative fortnite by myself for 1 hour and then...

Hey there,



Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions. As all
information concerning suspensions has previously been given by our Ambassadors, we'll be locking this thread.



As you were suspended for longer than a day you can also submit a case review from the same website.



You can find steps for submitting a case review here: https://enforcement.xbox.com



Case Review Procedure



* Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.



* Under Review: Your case is currently under investigation by XBLPET.



* Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
and/or discussion.



* Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.



* Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.



I hope this helps.

Suspensions are not always for something you just did. It could be from some time in the past.

Please see here on how to do a case review to ask about or appeal your suspension:

https://enforcement.xbox.com/home/howto#sub-topic0-6

It might be because of something else you did in the past few days. Once you get an enforcement message it will say what kind of suspension you got such as communication, account etc. What kind of suspension did you get? You can find more details at https://enforcement.xbox.com

It can be a suspension for something you did last week, yesterday or a month ago. It takes time for them to take enforcement action sometimes.

Suspensions is not always for something you did at the time the suspension was issued.

It takes time to investigate all reports and then only will a suspension be issued.

You can do a case review of your suspension as suggested by the others.