My account got Hacked/Scammed

Discus and support My account got Hacked/Scammed in XBoX Accessibility to solve the problem; I gave a close friend of mine my account details because I trusted and knew him personally, But he has gone on my account and changed the email and... Discussion in 'XBoX Accessibility' started by FLIPIN CHILDISH, Oct 15, 2018.

  1. My account got Hacked/Scammed


    I gave a close friend of mine my account details because I trusted and knew him personally, But he has gone on my account and changed the email and password so I cant access it at all.

    What do I do?

    :)
     
    FLIPIN CHILDISH, Oct 15, 2018
    #1
  2. Algera
    Algera Guest
    Help. My account got hacked

    Hey, can you give us some more details about how it happened? If I understand correctly, you're currently in possession of the account? The hacker is no longer using it?

    If yes, I really suggest that you immediately contact the Xbox support and explain to them what exactly happened. If you can somehow prove, or make them believe that you truly got hacked they might revert the communication ban. I think that it's your best bet My account got Hacked/Scammed :) good luck!
     
    Algera, Oct 15, 2018
    #2
  3. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, Oct 15, 2018
    #3
  4. IRB
    IRB Guest

    My account got Hacked/Scammed

    Sorry to hear that. The rules do stipulate not to share your account info with anyone, as you have the info away or can be harder to regain the account.

    Contact Xbox Support here support.xbox.com/contact-us choosing account in step 1 then Other in the next step for the chat option to appear. Raise an unauthorised access case on your account and if you can prove it belong to you, they might be able to help.
     
  5. Hey there FLIPIN CHILDISH!

    I'm sorry to hear this happened to you.

    The best course of action in this situation is for you to follow the steps here on

    “I think my account has been hacked
    ” to try and recover your account and set up updated security measures regarding your account.

    Give that guide a shot and let us know how that helped in resolution to your issue

    Thanks!
     
    XBF Esteban R, Nov 5, 2018
    #5
  6. IRB Win User

    My account got Hacked/Scammed

    Sorry to hear that. The rules do stipulate not to share your account info with anyone, as you have the info away or can be harder to regain the account.

    Contact Xbox Support here support.xbox.com/contact-us choosing account in step 1 then Other in the next step for the chat option to appear. Raise an unauthorised access case on your account and if you can prove it belong to you, they might be able to help.
  7. XBF Esteban R Win User

    My account got Hacked/Scammed

    Hey there FLIPIN CHILDISH!

    I'm sorry to hear this happened to you.

    The best course of action in this situation is for you to follow the steps here on

    “I think my account has been hacked
    ” to try and recover your account and set up updated security measures regarding your account.

    Give that guide a shot and let us know how that helped in resolution to your issue

    Thanks!
  8. WRKD Rampage Win User

    Enforcement team

    my friend account has been banned for scamming but he got hacked a couple months ago and he's only just realised he could change his password in msn
  9. Bigboy savageWise Win User

    Hacked Xbox Account

    My account got hacked and the hacker set up two factor authentication. I found out that this hacker is also using my account to scam people texting my. Friends. But got back but i am and now I can't not text my friends
  10. steeledwand7664 Win User

    My Brother Got Scammed/Hacked

    You need to contact Xbox support so they can get this cleared up for you.

    It may take a couple days after you call them for the form they fill out to be sent to the account recovery team.

    You need to contact them and tell them that your account has been "COMPROMISED"

    Until this is cleared up they will have access to any payment options that are on the account to make purchases with.

    You may want to have your mom to contact their bank and tell them to not allow any purchases to Microsoft until further notice.

    Link to contact xbox support is

    support.xbox.com/contact-us
Thema:

My account got Hacked/Scammed

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