My account got hacked just now.

Discus and support My account got hacked just now. in XBoX Accessibility to solve the problem; Someone just changed my email address to me*****@rambler.ru. I don't know how it got changed when I had my phone and gmail attached to it. Just now I... Discussion in 'XBoX Accessibility' started by Dimitrije Spasic, Oct 18, 2023.

  1. My account got hacked just now.


    Someone just changed my email address to me*****@rambler.ru. I don't know how it got changed when I had my phone and gmail attached to it. Just now I received a text that my account got deleted and my email notified me that it was someone outside of my country probably using a VPN to look like they're from the US (I live in Serbia). Is there any way to recover my account?

    :)
     
    Dimitrije Spasic, Oct 18, 2023
    #1
  2. Dimitrije Spasic Win User

    My account got hacked just now.

    When I type my email it says that it does not exist at all and it says that my phone number isn't associated with any account (since it got deleted), but I have proof that it got deleted in my SMS messages. What's the best way to contact support in Serbia? Do I call Microsoft Centre in my country or do I choose one from Global Customer Service phone numbers for Serbia?
  3. Dimitrije Spasic Win User

    My account got hacked just now.

    I called Microsoft Global Customer Service number for Serbia and I can't get to talk to a real person. I accidentally found the full mail address of the person who hacked me because I'm still logged in Microsoft Store with that account. It also still has my full name on it. What should I do?
  4. Daniel Gill_354 Win User

    My account got hacked just now.

    Hi Mojmir999! I hope you are well, delighted to be able to offer you my help!

    I hope you are well despite this problem you are experiencing, but don't worry, I hope to brighten your day by trying to help you. The recovery form is as follows:

    https://account.live.com/acsr

    In any case, if you want to obtain more extra information on how to present it and what they ask for it to be approved, you can go to the following link:

    https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Note: I read that the person who stole your account changed the email. In this case, if you cannot fill out the form, it would be best to contact support.

    Best regards,
    Daniel.
  5. Daniel Gill_354 Win User

    My account got hacked just now.

    Hello again Dimitrije S, I apologize that I made a mistake in greeting you in the previous message and mentioned another name that was not.

    I advise you to call the Microsoft Center in case you don't have an answer, try the numbers for your country. Let me know if they helped you!

    Best regards,
    Daniel.
  6. Georges C. Win User

    My account got hacked and now deleted

    Hello again, if Microsoft support has closed your case unfortunately it will not be possible to recover your account.
Thema:

My account got hacked just now.

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