My account got deleted without doing anything

Hi polonik_ro ,



Thank you for posting to the Microsoft community.

Based on the description, it appears that you are no longer able to log in your account for Minecraft sine it says the account does not exist. I'm glad you took the time to consider this for us so we can help you figure it out for you.

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

2. Are you still able to log in to your Microsoft account?

3. Can you send us a screenshot showing the error when trying to log in your Minecraft account?

If you need to change or recover your registered email address , kindly try the steps below.

To change or recover your email address, visit one of the following sites, depending on your account type:

• Mojang account
  
• Minecraft account
  
• Microsoft account
  

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.

Respectfully,

Fatima J

Microsoft Moderator

For information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com Investigations do take time, so the suspension could be for something that took place weeks or months ago. You are responsible for your account at all times.

My problem just got worse, now I can't really do anything without the Xbox freezing. Because I deleted my account and downloaded it again, it now signs into Xbox Live automatically instead of me doing it manually. As soon as I can navigate the menu, the
Xbox freezes because of Dragon Age: Origins downloading, and if I sign into another account, I can't delete the Witcher 2 data because it freezes it as soon as I click on it to delete it.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

For assistance on recovering an hacked account, I'll suggest reaching out to support directly here https://support.xbox.com/contact-us