my account doesn't work properly

I came here to post the same issue. Right stick seems like it is sticking. Well a couple of weeks ago XBOX updated the look to the One. I noticed this happening to my controllers right after the update. I have two controllers and they are both doing the
same thing. Makes for playing a FPS interesting. I have talked to others about this in games and my family in another state and they are all complaining about this same issue

Microsoft please fix this issue that it seems a lot of us are having. We know it has something to do with your latest update so please it is now up to you to fox it. I had a new controller, never opened, that I hooked up and it is doing the same things.

You probably have a textbook case of stick drift, where the joystick is no longer properly centered due to wear/damage, and the controller is detecting non-zero input from wherever the stick is leaning in its "neutral" position.

If it's been less than 90 days since you've owned the controller, you should be covered with a warranty repair (schedule a repair here). Otherwise, your only remaining option is to replace
the controller.

A few games might have a "dead zone" option to desensitize the drift once increased. I remember Titanfall 2 having that option...

thanks for the reply.

Let's see what Microsoft has to say about this. As I have 2 replies. 1 hinting on replacement and 1 on a needed update

This was a quite confusing post but Xbox support may be able to help forums are a very good place for answers but Xbox support may be able to walk you through some steps to fix your problem. contact them at https://support.xbox.com/

make sure winodws is on the latest version under windows updates.