My account disapear

Discus and support My account disapear in XBoX on Consoles to solve the problem; I'm trying to sign in with an account but the email I try says that there is already an account associated with it. How do I solve THIS... Discussion in 'XBoX on Consoles' started by PortalCard787, Jun 10, 2017.

  1. PortalCard787
    PortalCard787 Guest

    My account disapear


    I'm trying to sign in with an account but the email I try says that there is already an account associated
    with it. How do I solve THIS

    :)
     
    PortalCard787, Jun 10, 2017
    #1
  2. SAVAGE THER0N
    SAVAGE THER0N Guest
    pre order question

    i preorder 2 games with the same money option with the same money on my account . money on my account dont disapear after first transaction
     
    SAVAGE THER0N, Jun 10, 2017
    #2
  3. CrazY1985
    CrazY1985 Guest
    Reinstalling fortnight after month of not playing. Do skins and stats disappear?

    Skins and stats don't disapear.

    Let him make sure that he is logged in on the same account as last time.
     
    CrazY1985, Jun 10, 2017
    #3
  4. Ninadarkness Win User

    Money disapeared on my account

    Microsoft

    Your never gift me money Is my money I paid for that...

    I need my money to buy a game, come back my 10

    my ID

    I lost my $10 USD easy for your!
  5. maxen Win User

    Money disapeared on my account

    Hi Ninadarkness, please make your own new thread for your issue rather than bumping a two-year old thread. If you make a new post detailing your issue, we'd be happy to help.
  6. Darhyl Amizola Win User

    My minecraft Account disapeared.

    Hi Thales! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have the Minecraft transaction. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  7. Whinette Win User

    Money disapeared on my account

  8. HassanB Win User

    Money disapeared on my account

    Hi,

    More than likely it's currency from promotions that has expired. You can check that by visiting the Payment Options page of the commerce site
    here.

    Points you've redeemed from Bing Rewards, Xbox LIVE Rewards, and other promotions expire after a set amount of time.
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