My account cannot play online games and cannot access some games?

Hi Gouraansh

Sorry to hear about the trouble here, however, try to check your birth date if its correct by signing in at https://account.microsoft.com/profile Please note that altering your information is against the terms and you may need to add a valid payment method to verify you're of legal age.

If you were, try signing out and signing in again on the Xbox app if you're on PC and if you're on console, you can try re-syncing your account into the console. Ensure that you know your Microsoft account and password before doing so and your console is connected to the internet.

-Press the Xbox button on your controller to open the guide.

-Profile & System > Settings > Account > Remove account

-Select the account that you want to remove, and then select "Remove" to confirm.

-Once done, select Close.

Then, you can restart your console > long-press Xbox button on the controller > Restart

Lastly, sign in to your account again by:

-Press the Xbox button to open the guide.

-Go to Sign in > Add new

Then try it again.

Nearly all Xbox online games require GOLD, this is normal and expected behavior.

Also note that if your playing through EA Access, you will find only the account that has EA Access will be able to play, it cannot be shared.

Nearly all Xbox online games require GOLD, this is normal and expected behavior.

Also note that if your playing through EA Access, you will find only the account that has EA Access will be able to play, it cannot be shared.

Some games cannot be played locally. You will have to play those games with online players.

Hey there, you will be able to play online splitscreen in some games, however you cannot in BF. As long as there's 2 accounts signed in- one for each controller you'll be fine on other online games.