My account calls my new password wrong

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Happy New Year.

Hello Hannah, If you have lost your account as you mention and cannot log in due to multiple password reset attempts, you should try to recover your account via the link below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

Here is a new twist. I am the parent account. I had forgotten my Microsoft password so I logged onto Microsoft and reset my password then tried to use the new password on the 2 child accounts and it still is saying it is the wrong password. Any ideas?

has there been any new news on this ? I just got Dirt and right from the beginning it is telling me my youtube account doesn't exist or my password is wrong and that is not the case so I can not link the game with my youtube account

My account is locked. Its asking for a password to sign on I don't recall the password and as said the email I made the account with is wrong so I can't get a code sent to me.. I had to borrow a cell phone to make that call so it's not as simple unfortunately

Wrong. They can. Mine was. my password has not been compromised on any other website or service, and i never shared my account information with a soul.

someone swapped the gamertag from my windows live ID to a new one and put $150 on my credit card. i'd call that a hacking.

I was not phished. i did not share my information. i have no unauthorized third party programs on my xbox.

care to explain how this happened to my account if it wasn't hacked?