my account blocked for many passwords attempt

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

If your account has a 2-step verification feature enabled, I'm afraid it is no longer possible to recover your account other than having access to your security information. The account recovery web form will not work if the 2-step verification is active.

If your account has no 2-step verification feature enabled and you were blocked for account recovery after multiple failed attempts, you can try to recover your account again through the account recovery webform exactly after 24 hours:

https://account.live.com/ACSR?uaid=eadbff0c96ce4ed9935b7d36f1670425

You will also need an active alternate email where you can be contacted.

Note: Try to fill out the form on where you frequently use or usually sign in your account.

After submitting your request, you will be contacted on your alternate email within 24 hours. Once they validate your account, you will receive a reset password link that will take you back access to your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Thank you for the information.

Hello Brady,

Thanks for coming to the forums. We recommend first trying the
account website. If it is temporarily locked, you can unlock it there. You may need to connect to the internet so it registers it is unlocked also.

Thanks,

Brad

I put in my password and it says account locked due to too many attempts or im associated with a organization

Hi there Osose U. I am Lumie and I would love to assist you today.

I am so sorry you are having issues getting into your families account.

A password attempt block can be temporary or permanent.

Sometimes, it can go away after waiting 24 hours. If there have been many attempts made onto the account (such as a tertiary brute force attack that has been occurring on the account) then it could be a permanent block that would need the main user to change the password.

You should wait sometime before trying again and seeing if you're still blocked!

I hope this helps.

Let me know if I can be of any further assistance. -Lumie