My 5000 Credits have not been deposited.

Hello Bone Ore,

I looked up your account, and saw 5,000 credits deposited to your account. This happened very recently and it should appear on your My Statements page later today.

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

Hello LittleDumpling,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it had not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
at 1000 or more pending Credits. There will be a button on your MyRewards page.

Now that you are above 5000, you have been scheduled for an automatic deposit. However, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit.
Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Since you only got the Credits that put you above 5000 in the latter half of last month, your deposit will be a part of the mid-December deposit.

Hello IceFraud,

At 5000 pending Credits, we automatically schedule your account for a deposit, which is why the cap amount on that bar is 5000. Since you have been automatically scheduled for a deposit, there is no need to request one manually, so that button has been removed.
Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event happened on March 24th, it will not be deposited until the mid-April deposit.

Hello Dave KikAz,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since the Credit event that placed you above the 5000 pending Credits required for an automatically scheduled deposit occurred on March 18th, they will be a part of the mid-April deposit cycle. Since your February Credits were beneath
5000, they had not been scheduled for a deposit.